Voice Analytics Market Size
The market experienced growth due to proliferation of predictive analytics in voice and speech analytics, and increase in adoption of digital solutions.
WILMINGTON, DE, UNITED STATES, November 25, 2024 /
EINPresswire.com/ -- Allied Market Research published a report, titled,ย "
Voice Analytics Market by Component (Solution and Services),ย Enterprise Size (Large Enterprises and Small & Medium-sized Enterprises), Deployment Mode (On-premise and Cloud), Application (Customer Experience Management, Call Monitoring and Summarization, Agent Performance Monitoring, Sales and Marketing Management, Risk and Compliance Management, Sentiment Analysis and Others), and Industry Vertical (BFSI, Retail, IT & Telecom, Healthcare, Government, Manufacturing, and Others): Global Opportunity Analysis and Industry Forecast, 2024-2032".
The voice analytics market was valued at $1.3 billion in 2023, and is estimated to reach $6.7 billion by 2032, growing at a CAGR of 19.6% from 2024 to 2032.
๐๐๐ช๐ฎ๐๐ฌ๐ญ ๐๐๐ฆ๐ฉ๐ฅ๐ ๐๐๐ฉ๐จ๐ซ๐ญ (๐๐๐ญ ๐
๐ฎ๐ฅ๐ฅ ๐๐ง๐ฌ๐ข๐ ๐ก๐ญ๐ฌ ๐ข๐ง ๐๐๐
โ 350 ๐๐๐ ๐๐ฌ) ๐๐ญ:
https://www.alliedmarketresearch.com/request-sample/A12983
The global voice analytics market has experienced growth due to proliferation of predictive analytics in voice and speech analytics, surge in use of voice modeling tools, and increase in adoption of digital solutions.
Prime determinants of growthย ย
The global voice analytics market has experienced growth due to proliferation of predictive analytics in voice and speech analytics, surge in use of voice modeling tools, and increase in adoption of digital solutions. However, modifications to regional data laws necessitating a time-consuming redesign of prediction models limit the growth of the voice analytics market. In addition, surge in use of linked & integrated technology and increase in adoption of the cloud are projected to provide lucrative opportunities for market expansion during the forecast period.ย ย
๐๐ ๐ฒ๐จ๐ฎ ๐ก๐๐ฏ๐ ๐๐ง๐ฒ ๐ช๐ฎ๐๐ฌ๐ญ๐ข๐จ๐ง๐ฌ, ๐๐ฅ๐๐๐ฌ๐ ๐๐๐๐ฅ ๐๐ซ๐๐ ๐ญ๐จ ๐๐จ๐ง๐ญ๐๐๐ญ ๐จ๐ฎ๐ซ ๐๐ง๐๐ฅ๐ฒ๐ฌ๐ญ ๐๐ญ:
https://www.alliedmarketresearch.com/connect-to-analyst/A12983
The solution segment held the highest market share in 2023.
By component, the solution segment held the highest market share in 2023. The prominence of the solution segment reflects the increase in adoption of AI and ML in voice analytics, particularly in sectors like customer service, finance, and healthcare.ย
The large enterprises segment held the highest market share in 2023.
By enterprise size, the large enterprises segment held the highest market share in 2023. Large businesses create long-term business plans based on predicted results. In addition, the voice analysis of enormous historical data gives businesses a competitive edge and aids in improving their overall performance.ย
The on-premise segmentย held the highest market share in 2023.
By deployment type, the on-premise segment held the highest market share in 2023. On-premise deployment allows companies to keep sensitive information within their own IT infrastructure, reducing the risk of data breaches and ensuring compliance with stringent data protection regulations.ย
The customer experience management segment held the highest market share in 2023.
By application, the customer experience management segment held the highest market share in 2023. The increase in adoption of voice analytics in contact centers and customer support services, driven by the need to personalize customer interactions and resolve issues more effectively, fosters the growth of the segment.ย
The BFSI segmentย held the highest market share in 2023ย
By industry vertical, the BFSI segment held the highest market share in 2023. The increase in threat of financial fraud, the need for better risk management, and the demand for enhanced customer service experiences are key factors driving the adoption of voice analytics in this sector.ย
๐๐ง๐ช๐ฎ๐ข๐ซ๐ฒ ๐๐๐๐จ๐ซ๐ ๐๐ฎ๐ฒ๐ข๐ง๐ :
https://www.alliedmarketresearch.com/purchase-enquiry/A12983
North America held the highest market share in 2023ย
By region, North America held the highest market share in terms of revenue in 2023. This is attributed to developments in technology and the prominence of market participants, notably in the U.S. In addition, venture capitalists' investment of new competitors is expected to lessen competitiveness in the industry.ย
Major Players: -ย
โข Micro Focus International PLCย
โข Google LLCย
โข Amazon Web Services (AWS) ย
โข Genesys Telecommunicationsย
โข Avaya Inc.ย
โข Verint System Inc.ย
โข CallMinerย
โข Nexidiaย
โข Nice Systemsย
โข Calabrio ย
The report provides a detailed analysis of these key players in the global voice analytics market. These players have adopted different strategies such as new product launches, collaborations, expansion, joint ventures, agreements, and others to increase their market share and maintain dominant shares in different regions. The report is valuable in highlighting business performance, operating segments, product portfolio, and strategic moves of market players to showcase the competitive scenario.ย ย
๐๐ฎ๐ฒ ๐๐จ๐ฐ & ๐๐๐ญ ๐๐ฑ๐๐ฅ๐ฎ๐ฌ๐ข๐ฏ๐ ๐๐ข๐ฌ๐๐จ๐ฎ๐ง๐ญ ๐จ๐ง ๐ญ๐ก๐ข๐ฌ ๐๐๐ฉ๐จ๐ซ๐ญ (350 ๐๐๐ ๐๐ฌ ๐๐๐
๐ฐ๐ข๐ญ๐ก ๐๐ง๐ฌ๐ข๐ ๐ก๐ญ๐ฌ, ๐๐ก๐๐ซ๐ญ๐ฌ, ๐๐๐๐ฅ๐๐ฌ, ๐๐ง๐ ๐
๐ข๐ ๐ฎ๐ซ๐๐ฌ) ๐๐ญ:
https://www.alliedmarketresearch.com/voice-analytics-market/purchase-options
Recent Industry Development:ย
โข In March 2024, Voice for Pest launched its revolutionary AI-powered features through a partnership with Signalbox Analytics, marking a leap forward in the integration of artificial intelligence within the sector. The launch introduces products that are set to help pest control businesses interact with their customers and manage their operations.ย
โข In June 2024, SteelEye partnered with Intelligent Voice. The collaboration revolutionizes the way financial firms transcribe, analyze, monitor, and alert on voice communications through improved accuracy, intelligence, and automation. As a result, firmsย enhance their compliance processes for voice across global mandates.ย
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